During a grid event, public-facing ERCOT communication methods may include: the ERCOT app, social media (i.e., Twitter and Facebook), ERCOT’s Emergency Alerts and News_Bulletins mailing lists, and information posted on ercot.com. News releases may be distributed depending upon the situation.
Download the ERCOT app from the Apple Store or Google Play
Facebook @ERCOTISO Electric Reliability Council of Texas
Click Here to monitor ERCOT's grid conditions.
For 24/7 power outage reporting, please call (361) 771-4400 if in the Jackson County Region, or (979) 245-3029 if in the Matagorda County Region.
During these emergency events, it may be difficult to reach our office to report an outage due to the high volume of calls. If members are unable to reach the office, please wait 30 minutes to an hour then try to call back again.