COVID-19 Update
COVID-19 Update
According to the CDC, "COVID-19 is a new disease and we are still learning how it spreads, the severity of illness it causes, and to what extent it may spread in the United States."
Attention Members:
Jackson Electric Cooperative (JEC) will offer limited lobby access effective Wednesday, March 18th thru March 30th to help reduce potential exposure to the COVID-19 virus for our employees and our members.
Our drive thru in Bay City will remain open for payments and our drop box in Edna will be checked twice a day for payments.
Other payment options available to members include payments by phone to a member services representative, visiting our website, or by mobile app. In order to encourage call in payments, we will waive the 2.45% convenience fee charge for credit cards. To make payments online visit www.jecec.com or download our mobile app from the app store.
Applications for new service may be completed online or by calling Bay City at 979-245-3029 or Edna at 361-771-4400.
Please notice that we are limiting face-to-face communication with, but not limited to, our member service representatives, staking crews, and our linemen.
Please continue to follow JEC on Facebook or visit our website for future updates.
Thank you for your patience and apologize for any inconvenience,
James Coleman
General Manager
Bill Aide
As part of our commitment to you, we are closely monitoring developments related to the coronavirus (COVID-19) and taking appropriate precautions to protect the health and safety of our members and employees. We are following the guidance of the Centers for Disease Control and Prevention, and have already implemented safety precautions such as limited lobby access.
We want to assure our members that we are committed to providing, safe and dependable electric service and our business hours remain the same. During this stressful time, members who may have difficulty paying their electric bill, should visit:
OR
2020 Unified Services Applications with Required Documents
Supplemental Low-Income Home Energy Assistance Program Authorized by the CARES Act
Energy assistance is often one of the first and biggest needs families have when the economy takes a sudden downturn. The Low-Income Home Energy Assistance Program (LIHEAP) helps families pay gas and electric bills in all 9 counties in our service area--- Aransas, Calhoun, DeWitt, Goliad, Gonzales, Jackson, Lavaca, Refugio, and Victoria Counties.
We want our members to know that we are all in this together, and we appreciate your understanding and cooperation during this time. #CoOpFamily
COVID-19 Update 3/16/2020: Safety Precautions
The virus is thought to spread from person-to-person by close contact (within 6 feet) and through respiratory droplets produced when an infected person coughs or sneezes. People are thought to be most contagious when they are the sickest (symptomatic); however, some spread could be possible before people begin to show symptoms.
Some steps you can take to protect yourself are:
1) Wash your hands often.
Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. And avoid touching your eyes, nose, and mouth with unwashed hands.
Here are some links for proper hand washing videos (provided by the CDC):
https://www.youtube.com/watch?v=seA1wbXUQTs(link is external)
https://www.youtube.com/watch?v=8c_UJwLq8PI(link is external)
2) Avoid close contact
Avoid close contact with people who are sick and put distance between yourself and other people.
Some steps you can take to protect others:
1) Stay home if you are sick
Stay home if you are stick, unless you are seeking medical care
2) Cover coughs and sneezes
Cover your mouth and nose with a tissue or use the inside of your elbow when you cough or sneeze, throw used tissues in the trash, and immediately wash your hands with soap and water for at least 20 seconds.
3) Wear a facemask if you are sick
4) Clean and disinfect
Clean and disinfect surfaces daily such as tables, doorknobs, toilets, faucets, and sinks.
For more information please visit the CDC website by clicking the link provided https://www.cdc.gov/coronavirus/2019-ncov/prepare/index.html
